Terms and Conditions

1. About Fixamigo

• Fixamigo operates as an online platform that offers mobile, laptop, and electronic repair services with doorstep pickup and delivery options.
• Users can browse the site, but must register to place orders.
• Fixamigo does not facilitate any direct transactions between customers and third-party technicians—all services are managed and fulfilled by Fixamigo or its appointed professionals.

2. User Registration & Account Security

• To place service orders, you must register and create a user account.
• You are responsible for maintaining the confidentiality of your account and password.
• Fixamigo is not responsible for any loss resulting from unauthorized access to your account.
• You must be at least 18 years old to register and use the platform.

3. Service Conditions

• Our platform provides professional repair services at your doorstep or through pickup–repair–delivery.
• We ensure service quality through trained professionals and verified processes.
• Customers will be notified of service updates via email, SMS, or platform notifications.

4. Warranty Policy

• All repair services include a 1-week warranty, starting from the day of delivery.
• No warranty is applicable on any physical or liquid damage.
• Warranty covers only the parts and services provided by Fixamigo.

5. Pricing and Payments

• All prices for services will be displayed on the website or communicated during service booking.
• Full payment must be made after delivery completion.
• Pricing may vary depending on the device condition or additional issues discovered during inspection.

6. Limitations of Liability

• Fixamigo does not guarantee that the services will always be available, uninterrupted, or error-free.
• In no event shall Fixamigo be liable for:
  • Loss of data or personal information from the customer's device
  • Any indirect, incidental, or consequential damages arising from the use of our services

7. Intellectual Property

All content on the website (text, graphics, logos, images, and software) is the property of Fixamigo and may not be used without prior written permission.

8. Privacy and Data Security

• Fixamigo respects your privacy and only uses your personal information for service fulfillment, updates, and support.
• Your personal data is stored securely and never shared with third parties without consent.
• Fixamigo does not access, copy, download, or store any personal data or files from your mobile device during the repair process.
• Device access is strictly limited to conducting necessary hardware or software diagnosis and service.
• For full privacy details, refer to our Privacy Policy.

9. Grievance Officer

In accordance with Indian IT laws, the Grievance Officer forFixamigo is:

Please contact the Grievance Officer for any unresolved complaints or data concerns.

10. Governing Law and Jurisdiction

• All disputes related to Fixamigo services shall be governed by the laws of the Republic of India.
• Jurisdiction lies with the competent courts of Malappuram, Kerala.

11. Updates to Terms

• Fixamigo reserves the right to change or update these Terms and Conditions at any time.
• Continued use of the platform after updates implies your acceptance of the revised terms.