Privacy Policy

1. About Us & Policy Scope

Fixamigo ("we", "us", "our") operates the Fixamigo platform, providing electronic repair and doorstep pickup/delivery services. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website and services.

2. Information We Collect

• Directly from you: name, contact info (email, phone, address), device details, service requests, feedback.
• Automatically: IP address, browser/device data, usage logs via cookies and tracking technologies.
• From third parties: e.g. verified service partners for repair operations, marketing lists or public sources, if applicable.

3. How We Use Your Data

We process personal data based on:

• Contractual necessity: to perform service bookings, repairs, and delivery.
• Legitimate interests: to operate and improve our services, detect fraud, and ensure platform safety.
• Consent: for sending marketing or promotional messages. You may withdraw consent at any time.
• Legal compliance: to respond to lawful requests or protect rights.

4. Sharing Your Information

We do not sell your data. We may share it with:

• Service partners (e.g., repair technicians, delivery agents) strictly for service delivery.
• Technical vendors (e.g., hosting, analytics) under confidentiality agreements.
• Legal or regulatory authorities, if required by law.
• In case of mergers, acquisitions, or asset transfers, with proper notice.

5. Data Retention & Location

We retain personal data only as long as needed for service purpose, legal compliance, or to resolve disputes. Our operations are primarily based in India; data may be processed locally. If data is transferred outside, safeguards are maintained to ensure continued protection.

6. Your Rights

You may:

• Access, correct, or update your personal data
• Request deletion or restriction of processing
• Receive your data in a portable format (where applicable)
• Object to processing (e.g., direct marketing)
• Withdraw consent at any time (without affecting prior processing)

7. Security & Disclaimer

We use reasonable technical and organizational measures to protect your information. While we strive for security, no system is fully impenetrable.

8. Children & Eligibility

Fixamigo's services are intended for users aged 18 and above. We do not knowingly collect data from minors. Users under 18 should only access the platform under parental supervision. If you believe a minor has shared data without consent, contact us.

9. Policy Updates

We may update this Privacy Policy from time to time. The "Effective Date" will reflect the latest version. Please review it periodically.

10. Contact Us

For any questions or to exercise your data rights, reach out to: